Edit Knowledge management process: Italy.56.Knowledge management processes

From COST Action FP0804: FORSYS
Jump to: navigation, search

You do not have permission to edit this page, for the following reason:

The action you have requested is limited to users in the group: Users.


Knowledge management process

+ +++Supports KM process+++:

Identification: Support groups or individuals in the process of identifying existing knowledge (e.g. search facilities, decision trees, ..). Generation: Support groups or individuals in the process of creating knowledge (e.g. creative techniques). Assessment: Support groups or individuals in the process of evaluating existing knowledge (applicability, use). Storage: Support groups or individuals in the process of storing existing knowledge (e.g. databases, wiki, social networks, models,...). Transfer: Support groups or individuals in the process of transfering existing knowledge (e.g. webportals, expert systems,...).

+++Has KM techniques to identify and structure knowledge+++: Which KM techniques are an integral part of the described system and allow to identify and structure information in its various forms. Knowledge map (cognitive maps, mind maps): Establish a classification scheme called a taxonomy of knowledge, provide a frame of reference for many knowledge management products, and serve as a critical first step for identifying available knowledge. Workflow: With Workflow System (WFS) standardized business processes are supported. The WFS determines the information flow. The aim of WFS is to build the optimal process steps for persons in the right place for the specified task. A WFS defines the required knowledge for processes: set of skills for the task, rules how should be work, guidelines, path of the information, etc Database: A common way to organize original source material in a database structure. It is irrelevant whether the data is numeric or graphic or computer files. Web-based methods have been developed to manage database online. Data mining techniques are useful in retrieving information from huge databases, several techniques are developed in order to find appropriate results and quick solutions with efficient search algorithms.

+++Has KM techniques to transfer and share knowledge+++: Which KM techniques are an integral part of the described system and allow to transfer and share information in its various forms. Web portal: Provide links to many other sites that can either be accessed directly or can be found by following an organized sequence of related categories. The provider of a web portal is responsible for structuring and filtering of web-addresses relating to a special theme. Additionally a web portal can collect knowledge in some kind of web-based content management system. First, the knowledge has to be found, organized, synthesized, reviewed for quality, and uploaded for availability. Second, the knowledge content has to be updated and maintained so it keeps its currency. Software systems exist that support both of these functions. Free-content information collaboratories (e.g. Wiki, encyclopedia): Create and distribute free information content, Articles are edited by volunteers and are subject to change by nearly anyone. They cover a wide range of topics, but lack the authority of traditional materials and lack the chance of a quality control regarding the content. Communities of practice (e.g. Discussion Forum, Social Network): Support groups of individuals with similar work responsibilities but who are not part of a formally designated work team. Many communities of practice communicate through a web-based system. Best practices (e.g lessons learned, FAQ, Story telling): Lessons Learned: Typically present the situation, the options, choices taken, and the results for a typical decision problem. They are widely used in natural resource management and can be extensively found on the internet. FAQ: In the course of performing a job, people naturally identify questions that their coworkers or their clients ask repeatedly. It is worthwhile to document and develop useful and standardized answers for these types of repetitive questions. Web-based systems also exist that specialize in the management of these questions. Story telling: Allow people to gain more understanding and have greater recall then they do from written reports. Stories can be used to capture lectures on a particular topic, to capture after action reports, to record difficult to codify tacit knowledge, and for many other purposes. Web-based software systems exist that support this knowledge management tool. Web based training: Allows to translate a typical classroom experience to an online media to offer students the opportunity to learn codified knowledge in a structure way at their own pace. Virtual Reality (e.g. Avatar): An avatar is a computer user's representation of himself/herself or alter ego, whether in the form of a three-dimensional model used in computer games, or a two-dimensional icon (picture) used on Internet forums and other communitiesWeb portal: Provide links to many other sites that can either be accessed directly or can be found by following an organized sequence of related categories. The provider of a web portal is responsible for structuring and filtering of web-addresses relating to a special theme. Additionally a web portal can collect knowledge in some kind of web-based content management system. First, the knowledge has to be found, organized, synthesized, reviewed for quality, and uploaded for availability. Second, the knowledge content has to be updated and maintained so it keeps its currency. Software systems exist that support both of these functions. Free-content information collaboratories (e.g. Wiki, encyclopedia): Create and distribute free information content, Articles are edited by volunteers and are subject to change by nearly anyone. They cover a wide range of topics, but lack the authority of traditional materials and lack the chance of a quality control regarding the content. Communities of practice (e.g. Discussion Forum, Social Network): Support groups of individuals with similar work responsibilities but who are not part of a formally designated work team. Many communities of practice communicate through a web-based system. Best practices (e.g lessons learned, FAQ, Story telling): Lessons Learned: Typically present the situation, the options, choices taken, and the results for a typical decision problem. They are widely used in natural resource management and can be extensively found on the internet. FAQ: In the course of performing a job, people naturally identify questions that their coworkers or their clients ask repeatedly. It is worthwhile to document and develop useful and standardized answers for these types of repetitive questions. Web-based systems also exist that specialize in the management of these questions. Story telling: Allow people to gain more understanding and have greater recall then they do from written reports. Stories can be used to capture lectures on a particular topic, to capture after action reports, to record difficult to codify tacit knowledge, and for many other purposes. Web-based software systems exist that support this knowledge management tool. Web based training: Allows to translate a typical classroom experience to an online media to offer students the opportunity to learn codified knowledge in a structure way at their own pace. Virtual Reality (e.g. Avatar): An avatar is a computer user's representation of himself/herself or alter ego, whether in the form of a three-dimensional model used in computer games, or a two-dimensional icon (picture) used on Internet forums and other communities

+++Has KM techniques to analyse and apply knowledge+++: Which KM techniques are an integral part of the described system and allow to apply expert knowledge (explicit, implicit), procedural knowledge or desclarative knowlegde in its various forms.

+++Has KM techniques to unspecificed process+++: Which KM techniques are an integral part of the described system and allow to apply expert knowledge (explicit, implicit), procedural knowledge or desclarative knowlegde in its various forms.

Supported KM processes types:
Integrated KM techniques to identify and structure knowledge:
Integrated KM techniques to transfer and share knowledge:
Integrated KM techniques to analyse and apply knowledge:
Integrated KM techniques to to unspecificed process:

Free text: Free text with wiki-syntax. Use the following tag to list up references used in this document: "<references/>"


Cancel