Provide missing help-documentation service

Lesson

ID	19
Has statement	Provide help/documentation service
Has evidence	A documentation and helpsystem on the features of the DSS on hardcopy only is not attractive
Has consequences	Lack of help and documentation in preferred form hampers use of DSS
Has recommendation for action	Provide system and help and documentation either fully integrated in the DSS or accessible via the web
Has domain	Application of the DSS, Documentation and training, Installation/maintenance and support
Has DSS development stage
Has decision stage
Has temporal scale	Long term (strategic), Medium term (tactical)
Has spatial context	Non spatial
Has spatial scale	Stand level
Has objectives dimension	Multiple objectives
Has goods and services dimension	Market non-wood products, Non-market services
Has decision making dimension	Single decision maker
Has country	Austria
Has reference	Vacik H., Lexer M.J. and Englisch M. 2004. Einsatz des Decision Support Systems DSD v1.1 zur Unterstützung der forstlichen Beratung im Landesforstdienst. Forstarchiv 75 (5): 1-11. Lexer, M.J., Vacik, H., Palmetzhofer, D. and Oitzinger, G. 2005. A decision support tool to improve forestry extension services for small private landowners in southern Austria. Computers and Electronics in Agriculture 49, 1: 81-102.
Has related DSS	DSD
Has related case	Austria-Improving forestry extension services for small-scale private landowners
Has related lesson
Has other relevant information
Has working group theme	Dss development process, Knowledge management
Has DSS development	Provide missing help/documentation service.Description of DSS development
Has decision support techniques	Provide missing help/documentation service.Decision support techniques
Has knowledge management processes	Provide missing help/documentation service.Knowledge management process
Has support for social participation	Provide missing help/documentation service.Support of social participation
Has actor perspective	Developer/Architect, Researcher
Has researcher role	Decision analyst, Modeler
Has user role
Has developer role	Architect, Project manager

Documentation Transfer