Difference between revisions of "Provide missing help-documentation service"
From COST Action FP0804: FORSYS
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{{Lesson | {{Lesson | ||
| + | |ID=19 | ||
|Has statement=Provide help/documentation service | |Has statement=Provide help/documentation service | ||
|Has evidence=A documentation and helpsystem on the features of the DSS on hardcopy only is not attractive | |Has evidence=A documentation and helpsystem on the features of the DSS on hardcopy only is not attractive | ||
| Line 26: | Line 27: | ||
|Has user role= | |Has user role= | ||
|Has developer role=Architect, Project manager | |Has developer role=Architect, Project manager | ||
| − | |||
|Has recommendation=Provide help and documentation either integrated in the DSS or accessible on the web | |Has recommendation=Provide help and documentation either integrated in the DSS or accessible on the web | ||
|Has project management= | |Has project management= | ||
| Line 32: | Line 32: | ||
|Has system testing= | |Has system testing= | ||
|Has DSS development stage=Use | |Has DSS development stage=Use | ||
| + | |Has justification=Hard copy of the manual only is not attractive for the user. | ||
}} | }} | ||
| + | [[Wg1::Documentation]][[Wg3::Transfer]] | ||
Revision as of 21:16, 8 September 2013
Lesson
| ID | 19 |
|---|---|
| Has statement | Provide help/documentation service |
| Has evidence | A documentation and helpsystem on the features of the DSS on hardcopy only is not attractive |
| Has consequences | Lack of help and documentation in preferred form hampers use of DSS |
| Has recommendation for action | Provide system and help and documentation either fully integrated in the DSS or accessible via the web |
| Has domain | Documentation and training, Installation/maintenance and support |
| Has DSS development stage | Use |
| Has decision stage | |
| Has temporal scale | Long term (strategic), Medium term (tactical) |
| Has spatial context | Non spatial |
| Has spatial scale | Stand level |
| Has objectives dimension | Multiple objectives |
| Has goods and services dimension | Market non-wood products, Non-market services |
| Has decision making dimension | Single decision maker |
| Has country | Austria |
| Has reference | Vacik H., Lexer M.J. and Englisch M. 2004. Einsatz des Decision Support Systems DSD v1.1 zur Unterstützung der forstlichen Beratung im Landesforstdienst. Forstarchiv 75 (5): 1-11.
Lexer, M.J., Vacik, H., Palmetzhofer, D. and Oitzinger, G. 2005. A decision support tool to improve forestry extension services for small private landowners in southern Austria. Computers and Electronics in Agriculture 49, 1: 81-102. |
| Has related DSS | DSD |
| Has related case | Austria-Improving forestry extension services for small-scale private landowners |
| Has related lesson | |
| Has other relevant information | |
| Has working group theme | Dss development process, Knowledge management |
| Has DSS development | Provide missing help/documentation service.Description of DSS development |
| Has decision support techniques | Provide missing help/documentation service.Decision support techniques |
| Has knowledge management processes | Provide missing help/documentation service.Knowledge management process |
| Has support for social participation | Provide missing help/documentation service.Support of social participation |
| Has actor perspective | Developer/Architect, Researcher |
| Has researcher role | Decision analyst, Modeler |
| Has user role | |
| Has developer role | Architect, Project manager |
