Provide missing help-documentation service

From COST Action FP0804: FORSYS
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Lesson

ID 19
Has statement Provide help/documentation service
Has evidence A documentation and helpsystem on the features of the DSS on hardcopy only is not attractive
Has consequences Lack of help and documentation in preferred form hampers use of DSS
Has recommendation for action Provide system and help and documentation either fully integrated in the DSS or accessible via the web
Has domain Documentation and training, Installation/maintenance and support
Has DSS development stage Use
Has decision stage
Has temporal scale Long term (strategic), Medium term (tactical)
Has spatial context Non spatial
Has spatial scale Stand level
Has objectives dimension Multiple objectives
Has goods and services dimension Market non-wood products, Non-market services
Has decision making dimension Single decision maker
Has country Austria
Has reference Vacik H., Lexer M.J. and Englisch M. 2004. Einsatz des Decision Support Systems DSD v1.1 zur Unterstützung der forstlichen Beratung im Landesforstdienst. Forstarchiv 75 (5): 1-11.

Lexer, M.J., Vacik, H., Palmetzhofer, D. and Oitzinger, G. 2005. A decision support tool to improve forestry extension services for small private landowners in southern Austria. Computers and Electronics in Agriculture 49, 1: 81-102.

Has related DSS DSD
Has related case Austria-Improving forestry extension services for small-scale private landowners
Has related lesson
Has other relevant information
Has working group theme Dss development process, Knowledge management
Has DSS development Provide missing help/documentation service.Description of DSS development
Has decision support techniques Provide missing help/documentation service.Decision support techniques
Has knowledge management processes Provide missing help/documentation service.Knowledge management process
Has support for social participation Provide missing help/documentation service.Support of social participation
Has actor perspective Developer/Architect, Researcher
Has researcher role Decision analyst, Modeler
Has user role
Has developer role Architect, Project manager
Documentation Transfer