Category:Knowledge Management techniques

What are Knowledge Management techniques?

Access to knowledge and the ability to use it wisely have always been the hallmark of successful individuals, companies, and even nations. Thus the recognition that knowledge has great value has been with us for a long time. But until fairly recently, most people did not think in terms of “managing knowledge”; they rather felt that knowledge was a personal asset as the sum of our experiences, education, and our informal community of friends and colleagues that can be trusted to help perform better in our complex world.

As computer technology improved and became cheaper in the early 1990’s, researchers in academia, government, and private industry began to explore the gains that could be made by organizing (Hjerland 2003)^[1] knowledge, codifying it, and sharing (Neches et al. 1991)^[2] it more widely. The early innovators began to demonstrate that actively improving the management of knowledge could help scientists improve getting their research results into the hands of users.

Knowledge management techniques do not manage knowledge by themselves but rather facilitate the implementation of knowledge management processes. They promote and enable the knowledge management process by identifying, creating, structuring and sharing of knowledge through the use of information technology in order to improve decision-making (Tyndale 2002)^[3].

There exist various types of knowledge management techniques, which all serve a different purpose in decision support systems. The pages listed under this category below, can provide a quick overview.

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